Bella Beauty
Frequently Asked Questions
Everything you need to know about our products, shipping, returns, and more.
Products · Shipping · Returns · Orders · bellabeauty.au
Our Products
What products are available on bellabeauty.au?
We currently offer the Bella Hyaluronic Serum Kit with 5ml 0.5mm Hydra-Stamp Applicator and luxurious 24k Gold Under-Eye Patches. Visit the shop to see the full range.
What is the Bella Hyaluronic Serum Kit?
Discover the ultimate skincare innovation with the Bella Hyaluronic Serum Kit, featuring a 5ml 0.5mm Hydra-Stamp applicator and three 10ml vials of hyaluronic serum. Designed for deep hydration and rejuvenation, it offers anti-ageing, skin rejuvenation, and a glow-up for $90 for three treatments—rivaling $800 in-clinic sessions. Transform your skin at home!
What are the benefits of the Bella Hyaluronic Serum Kit?
This kit provides deep hydration with plump, healthy skin, skin rejuvenation to reduce fine lines and improve elasticity, anti-ageing for a youthful look, and a glow-up with a radiant complexion. The 0.5mm Hydra-Stamp delivers serum deeper than topical application—matching $800 clinic results—for $90, in a spa-like experience.
How much does the Bella Hyaluronic Serum Kit cost?
It costs $90 for three treatments at home (one 10ml vial per treatment every 10 days), compared to $800 per in-clinic session—a luxurious, affordable transformation.
How do I use the Bella Hyaluronic Serum Kit?
Follow these steps:
1) Cleanse your face and pat dry.
2) Sanitize hands and the 0.5mm Hydra-Stamp with an alcohol wipe (70%+), wearing gloves.
3) Transfer 10ml serum from a vial into the stamp.
4) Gently press from the center outward, repeating across desired areas with light pressure.
5) Let it absorb, avoid washing or heavy makeup for 6–8 hours (ideally 12), and store the dry stamp in the fridge.
Use one vial every 10 days for three treatments.
1) Cleanse your face and pat dry.
2) Sanitize hands and the 0.5mm Hydra-Stamp with an alcohol wipe (70%+), wearing gloves.
3) Transfer 10ml serum from a vial into the stamp.
4) Gently press from the center outward, repeating across desired areas with light pressure.
5) Let it absorb, avoid washing or heavy makeup for 6–8 hours (ideally 12), and store the dry stamp in the fridge.
Use one vial every 10 days for three treatments.
What do the vials contain?
The kit includes three 10ml vials labeled 'Bella' with hyaluronic serum, featuring ingredients like Aqua, Hyaluronic Acid, Lilium Japonicum Extract, and more. See the full ingredient list for details.
How should I store the Hydra-Stamp?
Let the 0.5mm Hydra-Stamp air dry completely after use, then store it in the fridge. After all serums are used, sterilize and dispose of it in a sharps bin.
What are the 24k Gold Under-Eye Patches?
Our 24k Gold Under-Eye Patches are premium hydrogel masks infused with real gold particles, collagen, and hyaluronic acid. They are designed to reduce puffiness, hydrate the under-eye area, and diminish dark circles for a bright, refreshed look.
What are the key benefits of 24k Gold Under-Eye Patches?
Brightening: Gold particles reflect light, instantly revitalizing and radiating the complexion.
Hydration: Hyaluronic acid and glycerin deeply moisturize to plump fine lines and crepey skin.
Depuffing: The cooling hydrogel, often paired with caffeine, constricts blood vessels to quickly reduce under-eye bags.
Hydration: Hyaluronic acid and glycerin deeply moisturize to plump fine lines and crepey skin.
Depuffing: The cooling hydrogel, often paired with caffeine, constricts blood vessels to quickly reduce under-eye bags.
How do I use 24k Gold Under-Eye Patches?
1) Cleanse and dry your face completely before application.
2) Place the patches on your under-eye area (narrow end toward the nose) and leave them on for 15 to 30 minutes.
3) Remove without rinsing; gently massage the remaining serum into your skin.
Pro-tip: Keep patches in the fridge before use to maximize cooling and de-puffing effects.
2) Place the patches on your under-eye area (narrow end toward the nose) and leave them on for 15 to 30 minutes.
3) Remove without rinsing; gently massage the remaining serum into your skin.
Pro-tip: Keep patches in the fridge before use to maximize cooling and de-puffing effects.
Are your products vegan and cruelty-free?
Yes — 100%. All Bella Beauty products are vegan, cruelty-free, and formulated without parabens, sulfates, or synthetic fillers.
What is the clinical proof for the Bella Hyaluronic Serum Kit?
Clinical studies show a 78% increase in hydration and a 62% reduction in fine lines after 28 days. The 0.5mm Hydra-Stamp delivers serum deeper than topical application, matching professional microneedling results.
Usage & Safety
Are there any warnings?
Yes. The 0.5mm Hydra-Stamp is for single-user use only—sharing is not recommended. It supports 3 sessions (2x 5ml applications per side per session). Sterilize before and after use, with 3 sessions per month, 10 days apart. Consult a dermatologist if pregnant, breastfeeding, or with sensitive skin; discontinue if irritation occurs. For external use only; avoid eyes and mucous membranes.
How do I dispose of the Hydra-Stamp?
After using all serums, thoroughly sterilize the 0.5mm Hydra-Stamp and dispose of it in a designated sharps disposal bin.
Shipping
Do you offer free shipping?
Yes! We offer free shipping on orders over $100 within Australia and $150 internationally. Visit our Shipping & Returns page for the full policy.
How long does delivery take?
Australian orders typically arrive within 3–7 business days. International shipping times vary by destination.
Do you ship internationally?
Yes, we ship to 27 countries. International shipping rates are calculated at checkout.
Returns
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of receiving your order and we'll make it right.
How do I initiate a return?
Email us via the Contact page with your order number and reason for return. Our team will respond within 1–2 business days.
Orders & Payments
What payment methods do you accept?
We accept all major credit cards, Shop Pay, and Afterpay — buy now and pay later.
Can I modify or cancel my order?
Please contact us as soon as possible. Once an order has been dispatched we are unable to make changes.
About Bella Beauty
Who is Bella Beauty for?
Bella Beauty is for women aged 20–60, our 'Bella Beauties,' seeking luxurious, affordable at-home skincare to achieve a stunning glow-up.
Are there any promotions?
Sign up on bellabeauty.au to receive a 10% off code for your first purchase!
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you within 1–2 business days.
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